FAQ & Help
WHAT ARE TOHCO PRODUCTS MADE OF?
We use high-quality 18/8 food-grade stainless steel in all of our metal bottles. 18/8 is one of the highest grades of stainless steel in the food industry and is highly resistant to rust, making it perfect for our products. All of our products are also BPA free, meaning that you won’t find those nasty chemicals that are found in single-use plastic bottles.
We pride ourselves in everything we do.
KEEP 'EM HOT, KEEP 'EM COLD.
TOHCO products are perfect multi-taskers and all-rounders. Ideal for on the go or in the gym – the possibilities are endless. Our double-walled and vacuum insulated bottles keep your drink hot or cold for hours whilst always staying cool to touch on the outside.
WHY DO OTHER BRANDS STATE A LONGER ‘HOT’ TIME?
It all comes down to your definition of ‘hot’. We take a conservative view, but our bottles are manufactured to the same high standards as all others on the market and hold the temperatures equally as long. Perhaps next time we’ll amend the ‘Hot’ time to match our competitors.
WHAT CAN TOHCO'S BOTTLES HAVE IN THEM?
Whether you are after a nice crisp refreshing drink of water or some hot hearty soup, TOHCO bottles are perfect for just about anything. Our bottles are perfect for having hot tea and coffee, fruit juices, milk, carbonated drinks, or a nice refreshing beer or chilled wine. Just remember to thoroughly wash after each use with warm soapy water.
We pride ourselves on sustainability and recyclability. Our bottles and cardboard tube packaging are 100% recyclable. So if your bottle and tube packaging have seen its day, simply pop these in your nearest recycling bank or bin and your old item will be repurposed into new products.
We pride ourselves in being sustainable and ethically friendly to the environment and we are working on better ways on improving the packaging we use. Our mailing bags are 100% recyclable, but we’re looking at a more sustainable product to use in the near future to sit in line with what we believe in.
Watch this space
CARING FOR TOHCO PRODUCTS
We recommend cleaning your bottle after each use using hot soapy water and rinsing thoroughly. Please DO NOT use anything other the washing up liquid as this may affect our products.
Our bottles are made of high-grade stainless steel which preserves the freshness of your drink, but if our products and their lids are not cleaned, it can lead to a smell or taste developing. For this reason, we highly recommend regular cleaning.
When not using your bottle, we recommend keeping the lid off to allow the inside to dry out.
DO NOT put your TOHCO bottles in the dishwasher or leave the bottle to soak in water for a long period of time. This can cause paint damage and can also lead to the vacuum seal becoming ineffective. We also advise that you don’t put your bottles in the fridge, freezer or microwave oven.
DO WE SUPPLY INDEPENDENTLY?
We are a new company and are looking to showcase our products to as wide an audience as possible. We are happy to supply to independent retailers. Please contact us to further this discussion.
WHERE ELSE CAN I BUY TOHCO PRODUCTS?
Our range of TOHCO products can be found here on our website as well as Etsy and eBay. We are working hard by building supplier relationships which will enable us to build up relationships with future stockists too.
DO WE SELL ANYTHING OTHER THEN BOTTLES?
Currently we are only selling our high grade stainless steel bottles, but we are exploring other options and looking to extending our range. We would welcome any other suggestions to help us improve our market presence.
ARE THE BOTTLES GUARANTEED?
All of our products are covered under the Consumer Rights Act which states that they must be of satisfactory quality, fit for purpose and as described. All items are fully inspected against damage as part of the packaging process. If you have any concerns or are not happy with our product please e-mail us for a prompt response and resolution.